Dog Training agreement

The Client agrees to the following conditions:

Terms & Conditions

1. General
   • Owners are to be responsible for their own dogs during each lesson.
   • Children taking part in training are to be supervised by a responsible adult from the same household that the child and dog live in.
   • During the consultation, participants are to follow the directions of the instructor. This is to keep all human and canine participants as safe as possible. 
   • In the case of an emergency participants are to follow the directions of the instructor.
   • If you or your dog is unwell, you will contact us as soon as practicable.
   • Owners will disclose, via the registration form, all information that could affect the ability of the dog to take part in lessons so that lessons can be planned and managed appropriately.
   • All training equipment brought to lesson is to be in good condition and appropriate to the specific dog you are training.
   • Aversive training equipment or methods will not be used by us, or participants in sessions
2. Client Cancellation/Reschedule​
   • Rescheduling of appointments must be made at least 24 hours prior to the appointment.
   • Appointments cancelled within the 48 hour notice period will occur a fee as outline below:
   • Appointment cancellations due to “change of mind” will incur an £25 administration fee.
   • Appointment cancellations must be made at least 48 hours prior to the appointment.
   • For the avoidance of doubt, a cancellation is defined as any appointment which cannot be upheld at the time, date and / or location of the original booking. This includes if you are not at home in the case of a home visit.
3. The Trainer will provide
   • Professional training, as certified by Absolute dogs.
   • Guidelines, tricks, and rules to help the Client to interact with the Dog in order to produce the best results in behaviour.
   • An Email after each session on what we covered.
   • Will not use any force or aversive training methods.
4. Payment
   • Payment will be made after each session by Cash or bank transfer.
5. Complaints
   • Every client has the right to discuss their situation with me if they are not happy with our service. This will only be done via phone, email or in person.